Slaley Hall Hotel, Spa & Golf Resort, Northumberland

A good location especially if you want to play golf. The attempt to create the ambience of a stately home in the modern building fails and makes things dark an oppresive. The room rates are high for what is offered. What makes this hotel is the freindly staff especially in the restaurant. I woould have thought there would be a benefit to having some sort of smart casual dress code for dinner as some guests dressed like they had just got off a building site.

Stayed on the Wowcher deal which was really good value. We enjoyed our evening meal and received brilliant service from our waiter Samuel McBride. All the staff work hard and the grounds are lovely. Would come back on a similar deal.

Beautiful location, lovely room. What impressed me most was the staff! Friendly, accommodating, and cheerfully understanding of my small children's chaos! 10/10, will recommend. Karol was our waiter on the last day- great!

We had a lovely stay. The room was very spacious and had incredible views of the golf course. The meal was delicious and service impeccable, thanks to our server Sam M! He was very accommodating and friendly to our 7 month old baby. We were apprehensive about dining in the restaurant with our little boy but all the staff were polite and professional, and it had a relaxed atmosphere despite how posh the food was. Perfect for us as a family. The spa is also worth a visit!

Following on from my previous review in June I am pleased to say that the rooms we were allocated were much improved. The golf was good yet challenging. The restaurant was pleasant with friendly staff and good food. The Reception staff were professional however it would be helpful if there were two staff present at busy times. All in all a very enjoyable 2 days

Just finished a lovely dinner at Hadrian's Brasserie, excellent food and the service by Lidya and Daniel was first rate. Thank you for a super evening.

We got married at Slaley 15 years ago and return each year for our anniversary. The venue continues to be excellent and whilst we had a few minor ‘issues’ last year that could be associated with any hotel, the management dealt with them very well and we’ve been more than happy to return. Room and service excellent, and our appreciation for the little things the hotel does to make our anniversary feel special. Particular shout out to our hostess Louise who welcomed us for our Friday Dinner on the 21st. Thoroughly lovely and delightful young lady, fantastic service!

Superb stay , room very clean and comfy. Check in very efficient and friendly . Food excellent better than a Michelin place we go to . Waiters excellent helpful . Thanks to all staff excellent location

Nice location staff very helpful and friendly. Hotel is showing it's age needs updating and decorating. Evening food very poor cold scallops (frozen one's).Steak tough not cooked at right temperature. Menu needs something done to it, for a 4 star hotel its very basic.

Enjoyed a lovely evening meal here , with amazing service from Jamie R whom made our experience far more pleasant 😄

Had a night stay and had an exceptional meal with excellent service from waiter Jamie R.

Excellent value, breakfast was great. They initially hit us with a problem with our rooms, however the manager made up for the issue and in the end the stay was excellent and our 2 year old grandson had a great time. Big thanks to the manager

This was our 3rd time at Slaley Hall and we had a lovely time as always. The building is beautiful and the inside feels very much like a stately home from times gone by. The food was very good, we had dinner included and the buffet breakfast was amazing. Not often you get fried bread anywhere nowadays. Best sausages too! We didn't use the spa facilities so can't comment on them. Staff were polite and friendly. The room was large and had everything you needed and the bed was very comfy. My only negative comment would be that I think certain areas need some TLC which may put some people off from going back. Walking to our room (236), a lot of the room doors are very scuffed which doesn't create a good first impression. The grouting in the bathroom, especially around the bath really needs to be cleaned or replaced, in places it was black. In the bar area there were a lot of chairs with rips in them which again does not give a good impression. Having said that, we will be back and hopefully these minor issues will have been taken care of.

Very pleasant experience, the reception staff were very helpful as were the whole team we encountered. We took our large dog with us and he was well catered for too. The only negative we could think of was the amount of children who had access to the pool from 7-10 am preventing a more quiet place in the morning.

Excellent stay. William in the restaurant gave great service.

Beautiful location. Good sized clean, comfortable room. Appreciated the blackout curtains. Food in the bar average and expensive though drinks very reasonably priced. Didn't use the spa facilities. We would stay again.

Jamie R was fantastic. Excellent service

Lovely hotel. Been a couple of times before. Speedy check in although paid for the room to be ready early and had to wait about 15/20 mins. Had dinner in the main restaurant. William was looking after us. He was lovely nothing was a problem. Very polite you gentleman. We will be back.

Myself and my 2 young children visited this week. Check in was flawless, our room wasn't quite ready so we were given some drinks vouchers while we waited. The receptionist was super helpful and really lovely. The bar service was a little disruptive as we ordered some fries while we waited. They were plonked in front of us with quite a thud, no cutlery or sauce options. I had to go and ask for some cutlery and sauces / salt / vinegar. I then had to ask again as these still weren't brought over. The room was spotlessly clean, beds really comfortable and there was lots of space for the 3 of us. There was a card saying that Sophie B had cleaned the room, so shout out to Sophie B for a super clean room. The children enjoyed the shortbread biscuits that had been left with the teas and coffees. Swimming pool was lots of fun for us all and the children's timings were really fair I felt. The children also did the quad biking at the adventure centre. Again, super helpful and fun staff. Would definitely recommend a visit to the centre. Dinner was lovely and even in a full restaurant we were really taken care of by all the staff. The children really enjoyed their dinner and there was plenty of options for them. Breakfast was plentiful and again couldn't fault it at all. We visited the driving range and the only thing was there wasn't really a choice of children's clubs for them to use. Before leaving we headed back to the bar for a quick bite to eat before driving home and again, the service was really poor. We ordered and waited 25 minutes before being told that there was no availability of our items. With children this is already a long time to wait for a snack so to be told that we had to re choose was disappointing. When the food arrived, again it came without cutlery and I had to go to the bar and ask. It was met with a huge sigh as if I'd asked for something very different. However, the food was tasty. The grounds of the hotel are beautiful and the set walks are great. There's something for everyone. I would return but not sure I would eat in the bar again as it felt like we were imposing on staff, especially for it to happen twice.

The room was lovely & clean. The staff were very attentive and helpful. Breakfast was nice, but could have been a bit hotter! I would recommend and would stay here again.