Ladywell Suite

What a wonderfully relaxing 2 day spa break we’ve had. All the staff have been extremely pleasant and helpful but special mention must go to Karol in the dining room, a lovely young man, nothing was too much trouble. What an asset to Slayley Hall!

Very nice staff, everyone has been more than happy to help and chat, brilliant service. Clean room, big range of facilities, well maintained. Delicious food. Easy to get taxis buses and trains to other places and cities. Outdoors areas are beautiful, lots of places to walk. Matthew our server at dinner was very nice and helpful :)

My experience at Slalay Hall was massively positive. Excellent spa facilities and pool alongside a surprisingly well equipped gym. The highlight of the stay was the restaurant, some of the best food ive ever had accompanied by brilliant service from Matthew.

Lovely rooms, amazing food and wonderful service from Matthew in the restaurant, very good experience and would definitely come again

Unbelievable experience. The restaurant was superb, both the luxury food and perfect service from the likes of Matthew.

Amazing service throughout! It’s been amazing. We ate in the restaurant and Matthew made us feel very welcome!

Beautiful location in Northumberland. Very professional atmosphere with outstanding staff, who couldn't do enough to assist. The rooms were very good and everything worked properly. The dining was very good with sensibly priced, well presented food.it has been a very good break.

We opted for a Junior Suite and found the accommodation very comfortable. There was a couple of maintenance issues with the room that looked to be outstanding for some time and this was reported to reception on our departure. We trust that these have been attended to by now. One other housekeeping issue was the corridor outside the room had not been cleaned throughout our stay. We enjoyed our meals in the restaurant and the choice provided. The restaurant staff were particularly efficient and friendly. The small lounge areas were comfortable and such that we could relax. I consider that this is a fair assessment of the accommodation and staff. My final comment for management would be ~ you have a very good business take action with the minor niggling details and provide complete customer satisfaction.

We stayed two nights in the middle of May in the Langley suite. It was very spacious with lovely views. The bathroom was lovely, the bedroom was comfortable although the small net curtain on the left hand side window the bed was torn and there were cobwebs on the other window. The lounge was a great size but let down by the sofa and chairs which looked like they had better days, especially compared to the beautiful furnishings in the guest lounges. Our meal in the restaurant was really enjoyable, terrific staff, especially Matthew who was so helpful. We ate in the golf bar on the second night which again was really enjoyable. We would definitely go back as we didn't have time to try the Spa, my husband really enjoyed the golf course and all the staff there including the golf shop were lovely.

Hotel is beautiful and the location is stunning, the trails to walk on around the grounds are lovely, I loved the spa and the restaurants, staff are very helpful and friendly, rooms are clean and spacious. I would definitely visit again.

Two night spa break with dinner on both nights. Booked room 355. Great room let down by the noisy air con from the spa which was 24/7 and some very old net curtains (falling apart). The staff, spa and food were very good. Couldn't believe how many cars were on site and finding a parking space wasn't easy. I assume this was due to a golf completion on fir the duration of of our stay. We would definitely return but would avoid 355. Jamie in the restaurant was very competent and a credit to the hotel.

A first class location in quiet surroundings. The room was quite big and very comfortable. The breakfasts and evening meals were first class. This was our third stay at the hotel.

A wonderful 1 night stay, the hotel was excellent, the food was really good. I used the gym and the spa both were really great. The staff were very hardworking, cheerful and helpful. Cleanliness was very good, rooms comfortable. I would definitely recommend.

Lovely setting, helpful staff, clean and spacious. There was a delay in a couple of room issues being resolved but the front of house manager sought us out to apologise for this. Really enjoyed using the swimming pool which was long enough to get a reasonable swim. It was unfortunate that there was scaffolding outside all our windows, I was puzzled that the hotel chose the height of the season to do the building works, might have been preferable to do at low season. Breakfast buffet variable, things ran out, delay in order of poached egg arriving and buffet food was not hot.

Overall, this venue is very good. We stayed for a 2 night spa break mid week. One person that should receive a huge thank you was Donna from the Spa. In all my years I cannot remember the last time that i had such a good massage treatment. I felt completely relaxed and slightly dehydrated after the session. Donna, you receive a 11/10 review. Having read previous reviews, we were pleased to see that there were no children around in the pool area. The food menu choices in 2 of the restaurants were adequate, although there could have been a wider range of choices available. Lastly, thank you to Marcus who greeted us upon arrival, a true gentleman and a great ambassador for this venue. The only point that prevented us giving a 5 star review was that the mattress was rock hard.

Stayed at Slaley for one night to attend nearby wedding. We were made welcome by Marcus on reception, and found other staff very friendly .hotel is quite impressive set in the countryside not far from Hexham and Corbridge. Room was clean and comfortable, breakfast buffet was great with plenty of choice. Didn’t try the facilities as only there one night. I think though hotel is a little dated and could do with cheering up, but wouldn’t be put off by that.

The customer service was wonderful throughout. Morgan was a great host for the event on the terrace on Friday 12th June. He was attentive, always on hand and happy to help. A great asset to the team.

Enjoyed a four night stay in the Ladywell suite, which is a lovely room with one of the best views in the hotel. It has all the facilities you want in a hotel room. All the staff are friendly and helpful especially Matthew in the restaurant who remembered us from last year. Breakfast was excellent every day. We ate in the restaurant on two evenings and the bar on one evening. Mostly the food was good in the restaurant but didn't like the soft shell crab starter. The salmon main course that my husband had one one night was dry but Matthew sorted this out to our satisfaction.

Plush hotel in vast grounds. Very beautiful (despite the inauthentic neo-Gothic scaffolding appended to some areas being refurbished). Food is of excellent quality reflecting the superbly talented and well-drilled kitchen squad. Front of house waiterage is of high quality too. Subtle and considerate. Evidence of welcome depth of staff training and execution. Thanks all. My only quibble is the food courses in the restaurant are delivered in rather long time intervals which may suit an all-evening family gathering or date night but not necessarily those who wish for a quick in-and-out meal experience. Bar staff were friendly and well-motivated. Good bit of banter too. Good sound insulation in rooms. Bed, duvet and long pillow was superb. Possibly my favourite hotel bed ever, like being enveloped in a firm cloud. Perfect. And a fridge in the room too, a rare treat. I was very happy to stay here and very much looked forward to returning to my room after a hard day touristing.

I took my son on a Golf package as a present for a 16th birthday. We played both golf courses which were immaculate the golfing staff were very helpful and I would really recommend this to anyone. The room was a feature twin which had good views of the golf course and was clean and comfortable. We booked a table at the bistro and as part of the deal, we got £35 each towards food. We both ordered a Medium rare fillet steak Which was not cheap £42. When they both arrived They were blue if not raw. We pointed this out to the waiter who took them back to the kitchen. They came back after 10 minutes and we’re cooked to the right degree however because I had cut into my stick and it had been put back on the grill it was not correctly rested and was a lot tougher than it should’ve been, and it bled in the plate, it did, however taste okay, and I hate it as I did not want to send it back again. I did let my disappointment known to the waiter who called the manager who came for a chat and was only apologetic. To be honest, I expect better when you’re paying such a high price for a good piece of meat.