Classic Twin

Beautiful hotel in a stunning location. The room was good for the price with a fridge which really pleased us. The bar is a lovely place with impeccable service throughout our stay, possibly the reason we re-visited as the service was amazing last time too. The reception staff were also very professional and lovely and a special shout out to Marcus who was very engaging and entertaining on check in. My only slight disappointment was the breakfast service which needs some attention as we were left waiting a few times for someone to show up to greet us and customers needed to ask for food to be replaced which had run out. I enjoyed the stay and would definitely visit again.

Had a lovely stay here but just a few little attention to detail issues that could have made it perfect. The £45 payment for charging the car was refunded twice as it wouldn’t work so if you were relying on charging your car you’d be stuck as charger would not work. Told reception and they just say it’s a third party which is generally the case. However, out of order signs might prevent customers from wasting their time! Got the breakfast and dinner package. When we sat down to dinner the waitress told us that the children could have the full 3 course children’s menu included (when we went to pay our bill the next day, we were then told that the children are not included in the meal so all had to be paid for) was told it’s £35 per person (then told when paying that this does not include your drink). Then everything we ordered had something missing because they didn’t have it (the cheese from the children’s pasta, the curry sauce for the fish and chips, the passion fruit martini for the passion fruit martini). The most disappointing missing item was the bacon from breakfast. I just think these things are easily rectified. If you run out of bacon, just go and buy some. Breakfast lasted for another 1.5 hours after our arrival so running out was a terrible excuse! Also had 3 coffee machines but only one worked yet no signage to say the other 2 were broken so lots of people struggling with them before then joining the back of the queue for the one working coffee machine! Again, just an out of order sign would help! Never the less we had a lovely stay but just think these small issues could be very easily prevented if staff had better training and were able to use their initiative.

We’ve visited Slaley before, and always enjoy our time here. Hotel is very nice, rooms clean, spacious etc. Food is very good. Staff polite, professional.

I will definitely be back 😊Can't fault it. I attended a fundraising event in June 2026 and from the moment I checked in at 3pm to the moment I checked out at 11am the next day- the whole experience was flawless. The staff make this experience (Andy and Jack in the bar are the best). The day i was here, there was a heatwave and a stray dog showed up to the bar. The care for this animal was incredible (to the point that one of the staff members took her home to try and reunite her with the owner).

Excellent location Excellent golf Exceptional room and facilities Excellent food, slightly limited menu Wonderful staff in all departments

Had a fabulous three night stay last week. I had spa treatments booked in on the first afternoon and was able to spend some time relaxing by the pool beforehand. Treatments were amazing and Georgina who did them was lovely. All staff from reception, bar, restaurant and housekeeping were all very polite, friendly and helpful, and made sure we had everything we needed. The hotel grounds are stunning and it was lovely to relax with a glass of wine and enjoy the views. When it was too hot to sit outside there were plenty of beautiful rooms to enjoy outside of the bar areas. A very memorable stay, thank you

We enjoyed our stay, the staff and food were very enjoyable. We played both courses, in decent condition. I would book a buggy the next time. Its a long walk.

We have visited this hotel several times both as a couple and as a family. We have never had a bad experience but wish to say thank you to the customer service staff who went out of their way this time to accommodate our child's room preference ( they loved last year's room!) . The pool as ever was a great experience. Thank you

Our visit was a birthday treat involving golf and dinner with some friends who also stayed over. The reception staff on check in were fabulous, friendly and helpful. Our room was upgraded because it was a birthday celebration which was a really nice gesture and as it turns out, typical of the staff in general. The room turned out to be splendid. Our first night dinner with our friends was delicious, not overly expensive, but there was a good choice and sensible portions. Breakfast was average hotel buffet fare and was good overall, apart from the coffee which was not good. Dinner on the second evening was just as nice and again the restaurant staff were just great. We would definitely stay here again as the experience was so good. Thanks Slaley and staff.

A short break for me and my sister in this first class hotel, beautiful quiet surroundings, lovely food excellent service. The air con in the bedroom was especially welcome during such hot conditions. There are lovely walks around the grounds and its a good base for seeing the surrounding area.

Lovely hotel and staff, rooms very dated, air con was useless, lowest temperature it got to was 26 degrees, breakfast service needs attention, coffee machines were all out of order every day, tables were not cleared, we stopped going to breakfast after a few days.

What a truly lovely place me and my girlfriend went for afternoon tea.and were very well looked after by Katie who was smiling happy and engaging. nothing was too much trouble. even when we decided to go for a walk of the grounds of the hotel and needed to store our bags. we then decided to have some cocktails in the deck chairs over looking the golf course. we had a nice girl bring out our drinks as we chatted and just sat there. thank you again for a truly lovely experience kind regards

2 x 4 balls on a 2 night 2 round DBB package and everything was excellent - the restaurant food , service , the rooms and the pace of play on two excellent course

We recently stayed as a group of 7, 2 nights and 3 rounds of golf. The food, service, hotel and golf were brilliant. The only disappointment was how our food allowance was managed. Despite asking for the bill to be split across the 7, the person in the single room ended up with the biggest bill, when we asked for an explanation the receptionist seemed to lose patience and the bill is ridiculously complicated. We would return again.

Beautiful place was so relaxing We have had a lovely time there All the staff were very helpful and friendly The massage was amazing Evening meal was very good and a full breakfast

A nice hotel which we been too many times clean rooms with a fridge (great in this heatwave) nice clean & tidy gym nice safe car parking area and GREAT staff

Lovely stay in a beautiful location. All staff were friendly and no request was a problem. Room was of a good size and very clean and had everything we required. Food was good but could do with a change in the specials for people stopping more than one night. Overall a very relaxing stay at a reasonable cost.

Excellent hotel. We go once a year and can never fault it. Food is amazing. Atmosphere is just right. Rooms are fantastic. Swimming pool etc is great. Lots to do around the grounds. The walks around the grounds need updating and making more visible. Some parts were overgrown. But still a superb place.

We visited Slaley Hall for my partner’s birthday and had a lovely stay. The hotel and grounds were beautiful, the spa was relaxing, and both the afternoon tea and evening meal were excellent. The staff were friendly and welcoming, and the whole experience felt special from start to finish. It was the perfect place for a birthday celebration and a relaxing night away. We would definitely recommend Slaley Hall and would happily return.

We had two great days of golf at Slalley Hall. We played both courses in brilliant sunshine and appreciated the buggies we booked. The food and drinks were excellent and the staff both attentive and friendly. The bedroom was clean, comfortable and relaxing with air conditioning. We also enjoyed the spa and enjoyed walking around the grounds. It was a lovely stay. On the morning we left, we visited Vindalanda and found it very interesting.